Can I pay for my shoe repairs when I pick them up?  We require all repairs to be fully pre-paid at drop off.  When our customers have their repairs pre-paid, they generally will pick up their footwear on time.  This will save us storage space and it will save us time, since we like repairing footwear much better then making "please pick up yer shoes" phone calls.

Do you repair other items, such as jackets, belts, hockey equipment, soccer balls, handbags, purses, suitcases, leather furniture etc?  We ONLY repair footwear. Telling us you wear these purses on your feet does not count. Please see our 'Shoe Links' page for our recommendations on other repair services.

Do I need a prescription from a health professional to have Quick Cobbler do orthopedic footwear modifications for me?  Yes, if you are a first time Quick Cobbler client with orthopedic needs, you need to bring a prescription from a health professional. Once you are in our system, this is no longer needed, unless your needs have changed. We like to get your orthopedic footwear modification right the first time, since your health is too important to "by guess and by golly".

If I describe my shoes over the phone, can you tell me what's wrong with them when they will be ready and how much it will cost to repair them?  To give you a correct assessment of your footwear repair needs and an accurate time and cost quote we will need to see your footwear 'live' in the shop.  We are working on our telepathic assessment and repair skills, so far without much success.

Can you repair my shoes 'while-u-wait'?  Many small repairs can be done while you wait in the store. Even larger repairs, when they are qualified 'emergencies', can be done while you wait.  However, most repairs will take 2 to sometimes up to 10 business days to complete, depending on our workload and depending on the number of shoe repair elves on staff. And yes, we are still called the "Quick" Cobbler...

 I have been trying to call you guys. Why does nobody answer your phone?  We are unable to answer the telephone during business hours when we are serving customers in the store.  Sorry, but actual ‘live’ customers take priority over telephone calls.  The message on our answering machine usually answers most questions (we designed it that way). If you still have a question, please leave us a detailed message. Ps. Just leaving your name and telephone number is not a ‘detailed’ message. For all we know you may be another telemarketer.

Can I have some of your leather or rubber scraps for a project I'm doing at home?  Shoe repair is probably the oldest profession to incorporate recycling in regular day-to-day business.  Reduce, re-use and repair is our motto. So, we really don't have any 'scraps'.  Please see our 'Shoe Links' page for a recommended do-it-yourself leather supplies retailer.