Can I pay for my shoe repairs when I pick them up?  We require all repairs to be fully pre-paid at drop off.  When our customers have their repairs pre-paid, they generally will pick up their footwear on time.  This will save us storage space and it will save us time, since we like repairing footwear much better then making "please pick up yer shoes" phone calls.

Do you repair other items, such as jackets, belts, hockey equipment, soccer balls, handbags, purses, suitcases, leather furniture etc?  We ONLY repair footwear. Telling us you wear these purses on your feet does not count. Please see our LINKS page for our recommendations on other repair services.

Do I need a prescription from a health professional to have Quick Cobbler do orthopedic footwear modifications for me?  Yes, if you are a first time Quick Cobbler client with orthopedic needs, you need to bring a prescription from a health professional. Once you are in our system, this is no longer needed, unless your needs have changed. We like to get your orthopedic footwear modification right the first time, since your health is too important to "by guess and by golly".

If I describe my shoes over the phone, can you tell me what's wrong with them when they will be ready and how much it will cost to repair them?  To give you a correct assessment of your footwear repair needs and an accurate time and cost quote we will need to see your footwear 'live' in the shop.  We are working on our telepathic assessment and repair skills, so far without much success.

Can you repair my shoes 'while-u-wait'?  Many small repairs can be done while you wait in the store. Even larger repairs, when they are qualified 'emergencies', can be done while you wait.  However, most repairs will take 2 to 5 business days to complete, depending on our workload and depending on the number of shoe repair elves on staff.